01Package, accommodation and confirmation
The program covers nine days, from 17 to 25 January 2027. Prices are per person: Dorm Saya with a double bed, US$ 2,000 (R$ 11.000); private Macarena room with a shared bathroom, US$ 2,300 (R$ 12.650); private Saya room with a private bathroom, US$ 2,500 (R$ 13.750). The agreed category and occupancy will be stated in the written confirmation. Photographs show the accommodations; the specific room will be assigned within the confirmed category. The information on this website does not confirm availability.
02Deposit and balance
For the deposit + balance option: A reservation requires availability confirmed by the organizer, acceptance of the terms and a US$ 500 (R$ 2.750) deposit per person. The deposit is part of the total price. The balance is due on the first day, before services begin: US$ 1,500 (R$ 8.250), US$ 1,800 (R$ 9.900) or US$ 2,000 (R$ 11.000), depending on the category. Payment is accepted by card or cash in USD, or the equivalent in quetzales at the day’s exchange rate disclosed before payment. Any additional charge must be disclosed and expressly accepted. If the balance is not paid at the agreed time, Zarpe may suspend the start of services after notifying the traveler.
03Cancellation by the traveler: the 30-day rule
Cancellation must be sent in writing to the official channel stated in the confirmation, including the traveler’s name and booking reference. If the request is received more than 30 calendar days before the trip starts, the US$ 500 (R$ 2.750) deposit is refundable. If received 30 calendar days or fewer before the trip starts, the US$ 500 (R$ 2.750) deposit is nonrefundable. Exactly 30 days before the trip starts falls within the nonrefundable period. The calculation uses the difference between the date the request is received in Guatemala (UTC−6) and the trip’s start date. A delayed reply does not change the documented date of receipt. This rule applies to the deposit and does not automatically authorize retaining other payments. Any legally mandatory withdrawal or refund right takes precedence.
04Refunds, changes and early balance payments
Eligible refunds will be processed to the original payer through the original payment method, unless otherwise agreed in writing. The organizer will confirm the amount and processing timeframe in writing; settlement also depends on the financial institution. If part of the balance was paid early, its settlement will be explained separately; any deduction must have a valid contractual basis, be documented and comply with the law. Changes to a name, room or date require Zarpe’s written acceptance, availability and acceptance of any price difference. Requesting a change does not pause the original booking’s cancellation deadlines.
05Late arrivals, no-shows and early departure
Travelers must arrive at the communicated meeting points and times. Services missed due to late arrival, absence or personal choice do not automatically qualify for rescheduling or a refund. Catch-up transfers and personal expenses arising from flights, documents or connections booked by the traveler are at their expense, except where the organizer is responsible. In the event of early departure, the final amount will be calculated based on services already provided and properly justified nonrecoverable commitments, respecting the traveler’s legal rights.
06Itinerary, weather and safety decisions
Times are approximate and may change with tides, traffic, weather and operator instructions. Zarpe may reorder activities or propose an alternative of comparable value for operational or safety reasons, informing the group. Specific wave conditions, visibility, eruptions or the ability to jump are not guaranteed. A material change to the package requires informing the traveler of their options. If an included service cannot be delivered and no alternative is agreed, any refund due will be determined according to the undelivered service and applicable law.
07Organizer cancellation and force majeure
If Zarpe cancels the entire trip for a reason attributable to the organizer, it will refund the amounts received for that trip. In the event of closures, natural phenomena, official restrictions or other events beyond its reasonable control, Zarpe will communicate the situation and available options. Rescheduling or credit requires the traveler’s agreement and will not replace a mandatory refund. Services actually provided and nonrecoverable costs may only be deducted where applicable law permits and the costs are justified.
08Physical activity, risks and operator documents
Insurance is not included, and Zarpe does not require it as a general condition of booking. We recommend a policy that covers the planned activities. Any specific insurance requirement imposed by an operator will be communicated before that activity is confirmed.Surfing, skydiving and high-altitude hiking involve risks. Participants accept the inherent risks and personal expenses not covered by insurance. Zarpe does not accept responsibility for accidents for which it is not legally liable; this does not exclude liability for negligence or rights that cannot legally be limited.The participation conditions, risk notice and scope of responsibility will be sent in writing before the booking is confirmed. Documents required by each operator must be read and signed before taking part.
09Insurance and excluded expenses
Travel, medical, accident, cancellation and extreme-sports insurance are not included. Cover expressly including the planned activities, medical care and evacuation where relevant is recommended. Uncovered personal expenses are the traveler’s responsibility, without affecting the provider’s legal responsibilities. Flights, accommodation in Antigua, dinners, additional transfers and meals not stated as included are also excluded. Day 6 has no yoga: breakfast and a light snack are provided, and the snack replaces a sit-down lunch before the trip starts for the jump.
10Group conduct and care of facilities
Participants must respect the group, staff, communities and each property’s rules. Taking part in activities under the influence of alcohol or substances that compromise safety is not permitted. In the event of dangerous or violent behavior or a serious breach, Zarpe may suspend participation, documenting the reason and informing the traveler. Any settlement will reflect services provided, justifiable costs and the law. Damage attributable to a participant will be claimed based on documented costs.
11Images, data and communications
Surf video analysis and the skydive video form part of the included activities. Promotional use of these or other identifiable images requires separate consent; joining the trip does not grant a general advertising authorization. Booking communications will use the confirmed official channel. Data required for operations and any health information must be handled in accordance with applicable privacy rules.
12Scope of this document and traveler rights
Bookings are arranged through WhatsApp and confirmed in writing after the terms are accepted and the deposit is paid. Before payments are accepted, the provider’s legal name, address and contact details, the operators and the contracted occupancy will be identified, and the final terms will be delivered. Travelers will not be required to waive nonwaivable consumer rights. If a clause is invalid, it will not be applied to the traveler’s detriment, and the remaining provisions compatible with the law will remain in effect.
13Optional skydiving
Skydiving is optional. Keep the surf camp and volcano hike without the jump. Your deposit remains US$ 500 (R$ 2.750); the discount reduces your remaining balance. Save US$ 250 (R$ 1.375) per person.
14Your trip, your way to pay
Reference rate: US$1 = R$5.50. Card estimates use the supplied InfinitePay rates and will be confirmed in its simulator before payment. Monthly amounts are approximate; rounding may adjust the final installment. If the dollar exceeds R$5.50, BRL prices may be revised before booking confirmation. You can also reserve with a US$500 deposit (reference: R$2,750) and pay the balance on arrival, on day one. The deposit is part of the total. The monthly plans are an alternative based on the full package, not an extra payment on top of the deposit. Any card charges on the deposit or balance will be disclosed before payment.
Before your booking is confirmed, you will receive the applicable terms, organizer details and risk and liability information in writing.
